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LOCAL & EXPLAINABLE

Help for your offline analyzer.

You never need to send imported files for support. Describe the file type, visible step, and error message without attaching personal listening history.

Support for SkipLess 1.0 · Build 45 Beta
01

Which files can I import?

For Spotify, import Account Data containing YourLibrary.json and Extended Streaming History as ZIP or JSON. YourLibrary.json supplies current Liked Songs; history supplies plays and skips. Apple Music XML is recognized but listening statistics are not supported yet.

02

Why is listening history not enough for favorites?

Extended Streaming History contains every track played on the account. Without YourLibrary.json, SkipLess cannot identify current Liked Songs and offers the full-history mode only after an explicit explanation.

03

Why is artwork missing?

Many older export rows contain no artwork URL. SkipLess shows a deterministic color field and does not invent a cover.

04

Why are duration or availability missing?

SkipLess shows only data present in your export. Missing duration, listening time, and availability are neither completed nor estimated.

05

What do the gestures mean?

Swipe right to keep, left to place a track in your local selection list, and down for later. Shake to undo the latest choice.

06

How do I export my selection?

Open Selection and export the UTF-8 CSV. It contains track data, listening metrics, the decision, provider, and data basis.

07

How do I delete local data?

Choose “Delete local data” in the web app. Remove native app data through iOS Settings. Service waitlist consent can be withdrawn via privacy@skipless.de.

08

How does Apple Music work in the iOS beta?

SkipLess requests MusicKit system permission and shows only favorited songs that are also in your Apple Music library. Swiping left revokes a favorite only after individual confirmation; undo restores that exact song. There are no listening statistics, playback, or library deletion.

STILL STUCK?

Email privacy@skipless.de.

Include your device model, iOS version, and app build. Never send your export.

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